01 Welcome
Welcome to Getup Lab. If you use my website, contact me, or hire me, you agree to these Terms and this Privacy Policy.
Getup Lab is a creative studio in New Delhi, India. I do branding, design, creative strategy, content, digital marketing, websites and motion graphics for clients in India and around the world.
If you don't agree with these terms, please don't use my website or services.
02 My Services
Getup Lab offers services including:
- Brand Strategy
- Brand Identity Design
- Creative Direction
- Website & UX/UI Design
- Digital Marketing
- Content Creation
- Social Media Design
- Motion Graphics & Video Production
- Creative Consulting
Before I start, I send you a proposal that sets out the scope, what you get, the timeline, the price and how many rounds of changes are included.
03 Client Responsibilities
To keep projects running smoothly, clients agree to:
- Give me accurate information and clear requirements.
- Send the files, content and brand material on time.
- Review and approve work by the agreed dates.
- Pay on the agreed terms.
If feedback, approvals, files or payments come in late, the project may be delayed or rescheduled, and extra fees may apply.
04 Payments & Refunds
Unless otherwise agreed in writing:
- I need a 50% advance before work starts.
- The other 50% is due before I hand over the final files.
- Invoices are due within 15 days.
- Late payments may add interest of 1.5% a month.
Once work has started, payments are not refundable. If I cancel before delivering anything, I refund your advance.
05 Revisions
Each proposal includes a set number of revision rounds. Anything beyond that may cost extra.
If a request changes the project a lot, I may treat it as a new project or send you a new quote.
06 Intellectual Property
You own the final approved files once you have paid in full.
Getup Lab retains ownership of:
- My internal processes and methods
- Design systems and frameworks
- Templates, tools and resources I built before the project
- Unused concepts and draft work
Anything you send me, such as logos, images, copy or trademarks, must be yours or properly licensed. If someone makes a claim about material you supplied, you agree to cover me.
Unless I agree otherwise in writing, I may show finished work on my website, portfolio, social media, presentations and marketing.
07 Confidentiality
Both of us agree to keep private information private, and not share it with anyone else without written permission first.
That covers business plans, project details, financial information and anything else not public that gets shared. It applies for three years after the project ends.
08 Third-Party Services & Costs
Some projects need things I buy from other companies, such as:
- Website hosting
- Domain registration
- Premium fonts
- Stock photography
- Plugins
- Advertising spend
- Software subscriptions
These costs are yours unless the proposal says otherwise. I am not responsible for how third-party providers perform, what they charge, or their policies.
09 Limitation of Liability
I do my work with proper skill and care. Even so, I am not liable for:
- Loss of profits
- Loss of business opportunities
- Loss of data
- Indirect or knock-on damages
For any claim about a project, the most I can owe you is what you paid me for that project.
10 Termination
Either of us can end a project in writing if the other breaks these terms and does not fix it within 14 days.
Upon termination:
- You pay for all work finished and costs spent up to the date the project ends.
- I keep ownership of unfinished work until any outstanding payments are settled.
11 Force Majeure
I am not responsible for delays caused by things outside my control, such as natural disasters, internet outages, government restrictions, labour disputes or other events I could not foresee.
12 Website Use
When using my website, you agree not to:
- Upload harmful software or code
- Try to get into systems you are not allowed into
- Engage in unlawful activity
- Send spam or misleading information
I can change, pause or remove website content at any time without notice. You use the website at your own risk.
Privacy Policy
13 Privacy Policy
Information I Collect
I may collect your name, email, company name, phone number, IP address, how you use the website, and anything you send through a contact form.
How I Use Your Information
I use your information to reply to you, do the work, run projects, handle invoices and payments, improve the website, and send you the odd update about Getup Lab. I never sell or rent personal information.
Legal Basis for Processing
Where it applies, I handle personal information because a contract needs it, because you agreed to it, because the business has a fair reason, or because the law requires it.
Data Sharing
I may share information with providers I trust, such as hosting, analytics, payment and business software companies. They have to keep it confidential and secure.
International Data Transfers
I work with clients worldwide, so your information may be handled or stored outside your country. Where the law requires it, I add safeguards to protect it.
Data Retention
I keep personal information only as long as I need it to do the work, follow the law, settle disputes and keep business records. Where the law requires it, client records may be kept for up to seven years.
Cookies
My website may use cookies and analytics to see how people use it and make it better. You can turn cookies off in your browser, but some features may stop working properly.
Your Rights
Subject to applicable laws, including India's Digital Personal Data Protection Act (DPDP Act, 2023) and relevant international privacy laws, you may have the right to access your data, correct inaccurate information, request deletion of your data, withdraw consent, and restrict certain processing activities. Requests can be made using the contact details below.
Data Security
I take sensible steps to protect personal information. No website can promise perfect security, and using the internet always carries some risk.
Children's Privacy
My website and services are not meant for anyone under 16. I do not knowingly collect information from children.
Policy Updates
I may update these Terms and this Privacy Policy now and then. Any changes go on this page with a new effective date.
14 Governing Law
These Terms follow the laws of India. If a dispute comes up, I try to sort it out through honest discussion first. If that does not work, the courts of New Delhi, India will decide it.
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